Tomedes Delivers Trial-Ready Legal Transcription with Full Confidentiality

The client

Company Name: Shell Legal Services (Pseudonym)
What does the company do?
Provides legal services and litigation support for private and family law cases.
Deadline set by the client: 3-4 days
What do they need?
They required the full transcription of approximately 1,800 minutes of audio, with accurate timestamps and speaker differentiation, suitable for trial use. Confidentiality and clarity were paramount due to the legal nature of the content.

The challenges

Handling this legal transcription project involved multiple complexities that required a specialized approach.

First, the sensitive nature of the material, likely involving family or trial proceedings, made client privacy a top priority. According to a 2023 ABA Legal Technology Survey, 89% of legal professionals prioritize data security when working with third parties. That’s understandable, as law firms are the second-most targeted industry for cyberattacks (2024 National Cybersecurity Center). We followed strict protocols, including encrypted file transfers and limited internal access, to ensure confidentiality at every stage.

Second, the scale was significant: 30 hours of legal audio needed to be transcribed into SRT format with minute-level timestamps. Given that each hour of legal audio takes 4–6 hours to transcribe manually, this would have required up to 180 hours of work. To manage this efficiently, we combined automated tools with human editing to meet quality and formatting requirements.

Finally, the audio presented challenges common in legal recordings: multiple speakers, interruptions, and unclear speech. The 2024 Speechmatics Report notes that 64% of professionals struggle with multi-speaker transcription, and 55% say courtroom audio is among the hardest to process. To ensure the final transcripts were accurate and court-ready, we used speaker differentiation tools and careful human review.

Why Tomedes?

Tomedes is a language service provider that specializes in professional transcription for legal documentation, making it the ideal partner for high-stakes projects like this one. With a track record of delivering precise transcripts for legal proceedings, depositions, and trial preparations, Tomedes brings deep familiarity with judicial documentation standards. Their proven expertise ensures that every word is accurately captured and formatted for legal use.

To meet courtroom requirements, Tomedes offers the option to deliver transcripts in SRT format with precise timestamps—ideal for legal review and synchronized playback. The company is also known for its strict confidentiality protocols, including secure data handling, limited-access workflows, and the availability of NDAs. These practices have earned Tomedes a trusted reputation among legal professionals who prioritize privacy and compliance.

The solution

Tomedes’ responsiveness and professionalism yielded strong outcomes even before the transcription began. Leveraging the Tomedes Transcription Tool and client-focused support model, the team delivered value from the very start.

Firstly, the client received a clear, actionable quote without needing to upload sensitive recordings, a major advantage in the legal sector. This approach aligns with a 2023 Deloitte survey, which found that 76% of legal clients prefer providers that offer secure, non-invasive quoting processes, especially for confidential cases.

Secondly, Tomedes combined human expertise with its AI transcription tool, ensuring both speed and accuracy. According to Grand View Research, the global legal transcription market is expected to grow at a CAGR of 6.1% through 2030, largely driven by hybrid solutions that blend automation with human oversight. This combination helped the client meet demanding formatting and legal standards with confidence.

Lastly, the client expressed interest in future collaborations, recognizing Tomedes as a provider capable of managing complex, legal-scale projects with discretion and efficiency. With 92% of legal firms citing “reliability” as a top criterion when choosing transcription partners, this outcome demonstrated that Tomedes delivered both quality and trust, key factors in building long-term client relationships.

The result

Tomedes provided a swift and professional project quote based solely on the estimated duration, respecting the client's need to withhold sensitive audio files. This allowed the legal team to move forward with internal budgeting and decision-making without compromising confidentiality.

By offering a flexible approach and maintaining full transparency, Tomedes built a foundation of trust with the client. The collaborative communication and tailored service positioned Tomedes not just as a vendor, but as a strategic partner equipped to support future legal transcription needs at scale.

Conclusion

Tomedes demonstrated its legal transcription expertise by handling a sensitive, high-volume request with professionalism and care. Tomedes team ensured the client's requirements were met, even without initial access to files, by offering transparent pricing and confidentiality guarantees. 

If you need trial-ready transcripts delivered with clarity and speed, Tomedes is your trusted partner. Get in touch today to discuss your project.