The volume of trade between the US and South and Central America is simply staggering. During the first 11 months of 2019, the United States Census Bureau reports that the total value of exports to South and Central America was $149,018.4 million (while imports stood at $99,808.0 million). In terms of global trading partners, Mexico is the third largest for the US, with only China and Canada ranking higher in terms of the value of their annual trade.
For US companies looking to export goods to South and Central America, opportunities are rife. It was just such an opportunity that brought a new client to Tomedes recently. She was seeking a translation from English to Spanish on behalf of her family business in order that she could sell her products south of the border. We were delighted to be able to help.
Business-focused Spanish Translation
Tomedes has plenty of experience of supporting companies to trade across international borders, as well as domestically in countries where it’s financially advantageous to conduct business in multiple languages.
Over the years, this work has led us to create a global network of professional translators, whom we work with when delivering our translation services to clients around the world. This includes US English to Spanish translators, with various translators on hand for the different Latin American countries.
This client wanted to sell her goods in Mexico originally, given the size of the established markets and trade routes already in place. Interestingly, the client actually spoke a fair amount of Spanish and was comfortable with undertaking simple translation tasks herself. However, she wanted a professional touch when it came to the health and safety information for her product. After all, such information can have significant legal implications if it’s wrong!
This meant that the client was looking to use our Spanish translation service to ensure that her product information was word perfect. This was no problem at all for our skilled and experienced language professionals.
Accurate Translation for Business Clients
When it comes to business translation, there’s no room for error. That’s why all of our translators are highly experienced professionals with a history of working on corporate documents. This includes everything from legal translation to marketing translation. As another example of our business translation work – this time with a financial focus – you can click the link below.
Our business translation experience includes working on health and safety documents, which was precisely what this client required. We lost no time in getting to work, as we appreciate how fast the business world can move, particularly when it comes to exciting new ventures, such as this client’s cross-border trade plans.
We used one of our business translators based in Mexico, as that was the client’s target country. By matching translators’ language skills with the job in question, as well as their particular business translation experience, we are able to provide each client with the perfect translator for their needs. It’s a policy that has served us well over the past decade and more, during which time we’ve worked with over 50,000 businesses around the world.
Read more: Spanish to English financial translation
24/7 Customer Service
Part of the translation service that we provide is round-the-clock customer care. Each client not only has a dedicated account manager and translator, but the ability to speak with our team by phone, email or live chat at any time of day or night. We’ve found that those responsible for running their own business, like this client, often appreciate being able to get hold of someone to talk about their translation outside of standard business hours.
In the case of this client, she realised part-way through the job that she needed to change one of the paragraphs in the source document. With customer service on hand 24/7, she was able to speak to a member of the Tomedes team immediately, in her native tongue, in order to update the job request.
Delivering outstanding customer service has always been a priority for the Tomedes team and we were delighted to be able to help this client with her request at a time that suited her.
In fact, we’re so passionate about providing superb customer care, that we even provide this as an outsourced service. Our customer support service is available to businesses around the world. We can cover call centre, email and live chat support in multiple languages, 24/7. Our rates are affordable and there’s no minimum charge.
If your business is in need of support, whether it’s a translation service that you require or customer care expertise, why not talk to Tomedes about how we can help? We have a long history of helping businesses to achieve their goals, from microbusinesses to huge, Fortune 500 companies. Let us share our business expertise with your company. Together, we can conquer the world!