Clients seeking legal translations frequently make use of our translation company’s service. We’ve found that our commitment to customer confidentiality has proven to be very popular among this type of clients, and the other day we made contact with a new customer from this background.
The client got in touch with Jerry (one of our account managers) to request a quotation for a Chinese translation of a legal agreement. Jerry responded to the client with a competitively priced quotation within the hour, and the client was pleased with the value of Jerry’s quotation.
However, the client did want to be sure that his document’s privacy would be respected during the translation process, and Jerry was happy to reassure him of the measures we take to ensure a document’s privacy: Jerry explained that our staff and translators are required to sign a non-disclousure agreement before viewing any client documentation, and this put our client at ease. He then gave his authorization for the translation to begin.
Jerry selected one of our leading Chinese translators to work on the client’s legal documents. Moreover, this particular translator has a background in law, and is thus familiar with the technical terminology associated with this field. This experience allowed our expert translator to complete the Chinese translation with haste and without making a compromise on the completed translation’s quality.
The client was delighted when the Chinese translation was returned to his inbox, and he thanked both Jerry and our professional Chinese translator for their hard work. No doubt we’ll hear from this client again soon!
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