Video translation has become one of the translation sector’s most sought-after services in recent years. It is a specialist art that requires translators to be able to transcribe as well as translate. Another important element of video translation is time-syncing, which enables the pairing of the translated words with the images on the screen.
A recent Tomedes client needed her video translated from English to French. She obtained an instant quote via our website and then picked up the phone to discuss her needs with our friendly team. With customer service available 24/7, our team is always here to answer queries and to talk through new translation projects.
The client was looking for a French translation expert with considerable experience of working with videos. We were delighted to be able to meet her needs precisely. This is thanks to our extensive network of translation professionals, whose skills range from video translation to legal expertise.
The French English translation pairing is one of our most commonly requested services. As such, Tomedes has a bank of French translators on hand, all of whom have superb language skills, as well as a range of sector specialisms.
Our French translator lost no time in getting to work, first transcribing and then translating the video content into French from the original English. As ever, she ensured that the time-syncing element was absolutely spot on, so that the client would have no trouble in applying the translated copy to the video’s on-screen content.
The client was delighted with the result. She had already lined up a voiceover artist (something that Tomedes can also help with, if needed), so was ready to record the spoken French script as soon as she received it. We sent her the translation ahead of her deadline, ensuring that the final production of her video could run in line with the client’s original timetable.
Tomedes’ commitment to customer care is a key element of the service that we provide. As was the case with this client, we take the time to understand when and why our clients need their translations, so that we can ensure that the service we deliver is in line with their needs and expectations. This has led to us running at a customer satisfaction rate in excess of 95%, despite the diversity and complexity of our global client base.
If you want to benefit from a translation service that comes with superb, 24/7 customer care, it’s time to contact Tomedes.
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