Russian to English Academic Article Translation

24/7 Human Support1 Year Guarantee95,000 Business Customers

Russian to English Academic Article Translation

November 23, 2014

By Ofer Tirosh

A Russian academic who wished to have one of his academic papers translated into English contacted Tomedes a short while ago. The client hoped that the English translation would mean that his paper could reach a wider audience. However, the client wasn’t very confident in his English language ability, and struggled to express his desires when initially contacting Tomedes via email.

Mary-Ann, an account manager at Tomedes, and the client’s first point of contact, decided that it might be beneficial to find a translator who would be able to help negotiate the translation’s terms. Generally speaking, Tomedes assigns a project manager to handle all client communication, leaving the translator free to work on the document without interruption or delay to the submission date. 

However, customer service is more important to Tomedes than following set procedures, and so in this case Mary-Ann asked the translator to help negotiate the terms of the translation, which she was happy to do. The client was made to feel at ease communicating in his native language as Diana, the native-speaking Russian translator, relayed the information back to Mary-Ann.  

The client commissioned the project, and was pleased that Tomedes went the extra mile to make sure he was happy with the terms of the contract. Thanks to this, the client agreed to the contract and Diana began work on the paper. 

Over the course of the translation there were a few other questions that arose, and Diana was again able to discuss this with the client directly.

When the finished translation was returned, the client was delighted with the completed paper as well as Tomedes’ exemplary service. As goodbyes were exchanged, the client said he’d be in touch again soon!

Why choose us

24/7 Human Support

1 Year Guarantee

95,000 Business Customers

Ready to get started?

Translate Now

Want to tell us more about your needs?

Contact Us

Get In

Touch

UNITED STATES

Tomedes Ltd - USA 9450

SW Gemini Dr #34540,

Beaverton,

OR 97008-7105

Call : +1 985 239 0142

MIDDLE EAST

Gruzenberg St

14 Tel Aviv,

Israel 6581117

Call: +972 (0)72 220 0700

EUROPE

International House,

12 Constance Street,

London, E16 2DQ

Call: +44 (0)16 1509 6140

Tomedes Ltd - USA 9450 SW

Gemini Dr #34540, Beaverton, Oregon

US: +1 985 239 0142

UK: +44 1615 096140

support@tomedes.com

© Copyright 2007-2022 TOMEDES. All Rights Reserved.